"Very comfortable. Looked just as I wanted. Impressed"
"I bought two masks for a masquerade ball on the weekend. Ordering was easy, postage was super fast and the packaging was fantastic. The products were as described and amazing quality!! Highly recommend Masks HQ!!"
"The product we receive was a 5/5; it was great. Delivery of second item was not received however when this was highlighted the service was great. The team was responsive and quick to remedy. I would recommend the store."
"We rate the masks 5 out of 5. The quality was fantastic, and the delivery was very quick. We received our order, beautifully wrapped, the day after purchase. Thank you"
"I would rate your mask a 5 out 5. Thank you very much they are incredible, we will definitely recommend your business to all of our friends."
"Absolutely amazing. Probably some of, if not the best, customer service I've had from any store, online or otherwise. I cannot express how awesome these guys are. If I could rate higher I would. Thank you again!"
"Received my order of 2 masks for an engagement party. Received in just a few days. However one of the masks had clearly been damaged and repaired using a permanent marker in an attempt to disguise the damage. I complained to the company and after a week of backwards and forwards I was offered a refund as they did not have the item available anymore. Not happy considering now I have to make or find another mask in less than 3 days"
"Just wanted to let you know we received our masks today. They are beautiful. To be honest they are much better quality than I expected. You never know what you are going to get sometime when purchasing on line. I'm really pleased. Thank you so much. Regards Paula"
Venetian tradition, in your hands.
Hand-painted papier-mâché and resin Venetian masks sourced by a Brisbane family — the silhouettes of Carnevale, the finish of every ball we've dressed since 2009.
Dispatching since
Masks HQ has been Brisbane's Venetian specialist since 2009 — family-owned, Australian-run, never drop-shipped.
Columbina / Volto / Bauta
The three classical silhouettes: quarter-face eye mask, full face, or jaw-forward — each with its own place in the tradition.
Returns window
60 days to return or exchange any unworn mask for store credit or refund. Plans change — we get it.
Your mask arrives.
- Tracked deliveryEvery mask ships with Australia Post tracking. Australian orders of $59 or more qualify for free express shipping; below $59, parcel post is $9.99 or express is $14.99.
- Shipped from BrisbaneAustralian family-owned business dispatching masks nationwide — and to the USA, Canada, NZ and UK — since 2009.
- Ribbon-readyMasks arrive finished with tie-ribbons attached (or stick / stretch-band where the design calls for it). Nothing to assemble before the night.
- 60-day returnsUnworn masks returnable for 60 days for store credit or refund. Tried it on for photos but not the event? Still returnable.
Not sure which style?
Venetian masks are one adult size — the eye-openings span 60–70 mm to suit most faces. Tie-ribbons are long enough for any hairstyle; loosen or tighten to comfort.
The details.
Taking the classic Phantom shape and adding the Venetian look creates this final black and silver mask design with bronzed vintage detailing.
What 9 owners actually say.
Average rating 4.6 / 5 across 9 customer reviews.
Customer reviews
Very comfortable. Looked just as I wanted.
Impressed
I bought two masks for a masquerade ball on the weekend. Ordering was easy, postage was super fast and the packaging was fantastic. The products were as described and amazing quality!! Highly recommend Masks HQ!!
The product we receive was a 5/5; it was great.
Delivery of second item was not received however when this was highlighted the service was great. The team was responsive and quick to remedy.
I would recommend the store.
We rate the masks 5 out of 5. The quality was fantastic, and the delivery was very quick. We received our order, beautifully wrapped, the day after purchase.
Thank you
I would rate your mask a 5 out 5. Thank you very much they are incredible, we will definitely recommend your business to all of our friends.
Absolutely amazing. Probably some of, if not the best, customer service I've had from any store, online or otherwise. I cannot express how awesome these guys are. If I could rate higher I would. Thank you again!
Received my order of 2 masks for an engagement party. Received in just a few days. However one of the masks had clearly been damaged and repaired using a permanent marker in an attempt to disguise the damage. I complained to the company and after a week of backwards and forwards I was offered a refund as they did not have the item available anymore. Not happy considering now I have to make or find another mask in less than 3 days
Just wanted to let you know we received our masks today. They are beautiful. To be honest they are much better quality than I expected. You never know what you are going to get sometime when purchasing on line. I'm really pleased. Thank you so much.
Regards
Paula
Thanks for the great service, item was posted promptly and arrived in fast time. Item was well packed. Would be happy to use Masks HQ again.
Owen
Pairs with
