Have a question? Need some advice? We’d love to hear from you. Just fill out the form below, and we’ll get back to you a.s.a.p.!
Email: customersupport@maskshq.com.au
Masks HQ
North Lakes, Brisbane,
Qld 4509, Australia.
Head Office: (07) 3103 2238
Image by Crysco Photography
Free Shipping Over $60
All orders shipped to Australian addresses that are over $60 in value will receive free shipping during checkout. If your order is below $60, we recommend that you find someone else who is going to the same party and combining your orders so that you can save on shipping costs (they’ll owe you for the favour of course).
Packaging
We know that one of the best parts about shopping online is receiving the parcel, and there’s nothing worse than being disappointed before you even get to the product. This is why we go to great lengths to not only provide you with beautiful packaging, but also packaging that will withstand the trials of the postal system.
Satisfaction…Guaranteed
We know the old “Satisfaction Guaranteed” has lost a lot of meaning these days – but we take it seriously. If you’re not happy with your order, please don’t settle for less than you’re happy with. Get in touch with us and we’ll do what we can to help, including give you a refund if that’s the best option.